LYKA (Things I Like Company Limited) is committed to protect and respect your personal data privacy.
We recognize the importance of privacy as well as the importance of maintaining the confidentiality of personal information. This Notice shall inform you about the information we collect, process or in limited instances, share, whenever you visit our website, use our mobile application, and/or avail our products or services (collectively, "Services").
This Notice may be updated from time to time to reflect changes in our system. You are encouraged to regularly review this Notice and to reach out using the contact information provided in this Notice in case you have concerns about how your personal data is processed.
Your privacy is highly important to us and we have taken steps to ensure that we do not gather more information from you than is necessary for us to provide you with our services and to protect your account.
I. Whenever you register an account, contact our customer service, transact or use our Services, browse, read or interact with our website or applications, or participate in our trade shows, industry events or functions, the following information may be collected manually or automatically from you:
3. Phone number;
4. Email address;
6. Date of birth;
7. Profile photo; and
8. Proof of identification.
II. If you contact our customer service, we may record your conversation with us and collect additional information to verify your identity.
III. In connection with any transaction and payment services, information, including:
1. Bank account numbers;
2. Billing and delivery information; and
3. Bank address
may be collected to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the Platform.
IV. To provide better services and facilitate transactions, we may automatically and/or using cookies, collect details of users’ activities on our platforms. These include:
1. User's likes;
2. Buying and browsing activities;
3. Types and specifications of goods;
5. Delivery information;
6. Dispute records; and
7. Information disclosed in online discussion forums.
V. When you visit our website, or use our applications, we automatically gather the following technical information about your visit:
1. IP address;
2. Browser software;
3. Operating system;
4. Software and hardware attributes;
5. Pages viewed;
6. Number of sessions;
7. Unique visits.
These information shall not be linked to your name and profile. We shall use this to evaluate traffic for purposes of improving our services to you.
VI. To help us verify your identity and for the security of your account before anyone uses our product or platform, we shall request your permission to process your images taken by the device camera. However, all images taken by your mobile phone camera shall not be sent to our servers, i.e. we do not have access to such images (we will not collect, share or store them).
We process Personal Data about you only where it is: necessary to provide you with the services you request, and to identify and authenticate you so you may use the Services; necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests and not overridden by your rights; and/or where it is based on your consent.
If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), this interest will be to operate our Platform and Services, manage our relationship with you and communicate with you as necessary to provide our Services to you and/or to pursue a legitimate commercial interest,
Specifically, we gather and use your Personal Data for the following legitimate purposes:
Verifying your identity as a matter of "Know Your Client" check;
Verifying your eligibility to register as a user of the Platform;
Processing your registration as a user, providing you with a log-in ID and maintaining and managing your registration;
Providing you with customer service and responding to your queries, feedback, claims or disputes;
Facilitating communication between users on the Platform, processing transactions and payments, and providing delivery services;
Notifying the followers of a user of the latter's birth date and posted items;
Providing other user(s) with your registered address but only IF you approve such user(s)'s request for your registered address;
Assessing account security and transaction risks of users, detecting and preventing fraud and other security incidents;
Personalizing our communication with you based on your browsing records, equipment information we collected and your order history, and performing research or statistical analysis in order to improve the content and layout of the Sites, and to improve our product offerings and services, including, for example, using anonymized data for machine learning purposes;
Identifying, developing and marketing products and services that we believe you will value, including across browsers and devices, in accordance with applicable laws. Cookies or other similar technologies may be used to provide you with advertising based upon your browsing activities and interests (see section E. COOKIES below). Where we are required by applicable law, we will seek your consent prior to sending you communications for marketing purposes; and
We may also use your Personal Data for other purposes that are not incompatible with the purposes we have disclosed to you (such as archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes) if and where this is permitted by applicable data protection laws.
We may disclose your Personal Data to other users, our partners, or service providers engaged by us to assist us to service you or who otherwise process Personal Data for purposes described in this Privacy Notice or notified to you when we process your Personal Data. Examples of these partners or service providers include:
Our business partners (for example, in order for them to provide you with discounts or offers that may interest you);
Credit risk assessment providers to conduct risk assessment on sellers to determine whether a seller can be permitted to make an advance withdrawal;
Logistics partners for providing delivery services for buyers, including return and exchange of products, and warehousing services for sellers;
Cloud computing service providers to provide cloud storage services;
Warranty service providers to provide warranty services;
Customer service providers to provide after-sale services; and
Risk control service providers to assess the security of members' accounts and transaction risks.
For the purposes specified above, we may share your Personal Data with our affiliated companies and/or their designated Service Providers, which comprises a group of companies operating leading online and mobile marketplaces in consumer and business- to-business commerce, as well as cloud computing and other services.
When we believe it is necessary to comply with applicable laws or to exercise, establish, or defend our legal rights or protect your vital interests or those of any other person, we may also disclose and transfer your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations, or as otherwise required or permitted by applicable laws.
We may disclose your Personal Data to an actual buyer (and its agents and advisers) in connection with a merger or acquisition, whom we shall oblige to process your Personal Data only in ways consistent with this Notice.
We may also disclose your Personal Data to any other person with your consent to the disclosure. We may disclose your registered address to another user with your consent to such disclosure.
Information you submit to the application may be made publicly available on the Platform and therefore accessible by any internet user. You should exercise caution when deciding what information you submit to us for publication, especially personal data pertaining to others.
We may provide aggregated or anonymized data to third parties, but when we do so, the information we share is in a de-identified format that does not personally identify you.
Our website, mobile applications, and services are accessible in various jurisdictions which may provide data subjects with different rights. Your right as a data subject shall be that of access to Personal Data held by us and such other rights provided under the laws and jurisdiction applicable to you. (If you are a Visitor from the European Union, please refer to section "I. VISITORS FROM THE EUROPEAN UNION" below for more information.)
If and to the extent permitted by applicable law, we may charge you a fee for the processing of any request you make regarding your Personal Data.
A "cookie" is a small amount of data that is sent to your browser and stored on your computer's or mobile device's hard drive. If you do not de-activate or erase the cookie, each time you use the same browser or mobile device to access the Platform, our web servers will be notified of your visit to the platform and in turn we may have knowledge of your visit and the pattern of your usage. The cookies will enable us to remember your information so you do not have to re-enter it every time you use the platform.
You have the right to decide whether to accept or reject cookies. If you choose to set your web browser controls to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
We use two types of cookies: session cookies (which are erased once you close the browser or shut down the device) and persistent cookies (which remain even after closing the browser or shutting down the device/application and which are activated each time you visit the Sites). The session cookies use encrypted data to unambiguously authenticate you. The persistent cookies do not store account numbers or passwords.
We use both first party cookies (cookies that are set by us and serve mainly to enable basic functionality on our Platform, including web analytics cookies that help us understand how users use our web pages and how we can improve their use) and third party cookies (these cookies are not set by us, but by our selected partners).
Our Platform uses Google Analytics, an internet analytics service provided by Google, Inc., 1600 Amphitheater Parkway Mountain View, California, 94043, USA ("Google"). Google Analytics uses "cookies", which are text files that are stored on your computer and used to analyze the use of the Sites. For example, Google's cookies allow us to tell us which pages our users are viewing, which ones are most popular, what time of day our Sites are visited, if users have previously visited our Sites, from which website users are redirected to our Sites were and the like. The data generated by the cookie about your use of the Sites will be transmitted to Google and stored by Google on servers in the United States.
The website uses an anonymization tool of IP addresses so that the IP addresses are truncated within the territory of the Member States of the European Union and the other members of the agreement on the European Economic Area. The non-truncated IP address are only exceptionally transmitted to Google's servers in the US and then truncated there.
Google uses the data on behalf of the website operator to evaluate your use of the website, to compile reports on website activity for the website operators and for other website activity and internet usage services. Google may disclose this information to third parties under the terms of the law or for further processing by third parties on behalf of Google.
Google Analytics Help Center: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
The IP address that your browser will pass on to Google Analytics will not be associated with any other data stored by Google. Through your browser settings, you can block cookies; however, this can lead to problems with the use of some functionalities of the website. Through the add-on "Google Analytics Opt-out" you can through your current web browser opt-out to the use of Google Analytics from then on: http://tools.google.com/dlpage/gaoptout?hl=en
More information can be here: https://support.google.com/analytics/answer/6004245
The Platform and its contents are not targeted to minors (those under the age of 18) and we do not intend to sell any of our products or services to minors. If a minor has provided us with Personal Data without parental or guardian consent, the parent or guardian should contact _______________________________ to remove the information.
Only authorized personnel have access to your personal information. They are stored in a secure cloud database applying the latest internationally acceptable security standards for one (1) year following determination that they are no longer necessary to serve the above-mentioned legitimate purposes, until upon your request for your personal information's removal in our database, or as required or permitted by applicable laws, after which, they are anonymized or deleted permanently.
Since personal data are stored in a cloud database, we are careful to ensure that we have transacted with a reputable cloud service provider/s that employ/s the latest internationally acceptable security standards to prevent unauthorized access to the Platform, to maintain data accuracy and to ensure the correct use of the information we hold.
All our service providers must comply with our data privacy and security requirements and are only permitted to use your Personal Data in connection with the purposes specified above, and not for their own purposes.
For registered users of our platform, some of your information can be viewed and edited through your account, which is protected by a password. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. If you share a computer with others, you should not choose to save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session.
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect the information we hold for you, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our Platform and services, manage our relationship with you and communicate with you as necessary to provide our services to you and for our legitimate commercial interest, for instance, when responding to your queries, improving our Platform and our services, undertaking marketing, or for the purposes of ensuring the security of our Platform and services and detecting or preventing illegal activities such as fraud. We may have other legitimate interests and if appropriate we will make clear to you at the relevant time what those legitimate interests are.
If we ask you to provide Personal Data to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data). In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our Sites.
We retain your Personal Data as long as we have an ongoing legitimate business need to do so for example to provide services or products to you, or as required or permitted by applicable laws, such as tax and accounting laws. When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.
If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided under section J. HOW TO CONTACT US below.
If you are a resident of the European Economic Area, you have the following data protection rights, which you can exercise at any time by contacting us using the contact details provided under section J. HOW TO CONTACT US below:
The right to access, correct, update or request deletion of your Personal Data.
The right to object to processing of your personal information when it is based on our legitimate interests, and separately the right to object to direct marketing.
The right to ask us, in some situations, to restrict processing of your personal information or request portability of your personal information.
The right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under section J. HOW TO CONTACT US below.
If we have collected and process your personal information with your consent, then you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
The right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
If you are aware of changes or inaccuracies in your information, you should inform us of such changes so that our records may be updated or corrected.
Name: Ms. Sophia Nguyen
Address: Level 54, Hopewell Centre, 181 Queen's Road East, Man Chai, Hong Kong.
Telephone Number: +1 415 629 4725